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Downtime Costs by Industry per Hour
META Group

Industry
$M (US) / hour
Energy
$2.8
Telecommunications
$2.0
Manufacturing
$1.6
Financial Institutions
$1.4
Information Technology
$1.3
Insurance
$1.2
Retail
$1.1
Pharmaceuticals
$1.0
Banking
$1.0

Source: IT Performance Engineering & Measurement Strategies:
Quantifying Performance Loss, META Group, October 2000


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